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Tourism Grading Council of South Africa

May 2, 2014

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We were very pleased with our recent assessment from the Tourism Grading Council of South Africa (TGCSA) and we thought we should have a little brag about it.  The TGCSA is the quality assurance body for tourism products in South Africa and is responsible for assessing and awarding accommodation establishments according to a recognised star-grading system.

At Penny Lane Lodge here in Somerset West, we are always happy to have someone cast a ‘fresh eye’ over our guest house and we are always interested in feedback from our guests and from experts in the trade, like the TGCSA assessor. Heinrich has been our assessor for quite a few years now so he is familiar with Penny Lane Lodge and he has seen the progress we have made.

Here are some of his comments:

“This property has grown over the years into a pleasant and friendly establishment due to the commitment from the owners. They improve every year with new fittings, soft furnishings and décor. This is substantiated by the high score they receive from TripAdvisor.”

“All the bedrooms are well painted with attractive wall décor. Comfortable beds and convenient seating arrangements. Well equipped bathrooms with very good finishes plus very good state of repair.”

“The pool and garden is for tranquillity.”

“As the owners also manage the property, an excellent standard of housekeeping is observed and experienced with conviction.”

You can see why we were pleased. Of course the only way to really appreciate what we have to offer at Penny Lane Lodge is to come and stay! We’d love to meet you.

 

 

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